Park Hyatt Kuala Lumpur: One of the World’s Tallest Hotels. But is It Worth the Money?

This is Peter, Chief Travel Officer of BolehMiles. If you are new here, BolehMiles is a blog dedicated to Airmiles. We also cover the luxury hotel scene in Malaysia, where we share unfiltered photos, reviews and value analysis to give you our honest take.

Here’s my review of the newly opened Park Hyatt KL:

Overview

Highlights	Among the highest hotel rooms in the world; sweeping KL skyline views including the Petronas Twin Towers and KL Tower
Opening Date	August 2025
Rooms	• 225 spacious Rooms (Normal, Tower View, Corner, Studio) • 27 Suites (Park Suite, Deluxe, Diplomatic, Executive, Presidential)
Lowest Nightly Price	~RM1300++ / 20,000 Hyatt Points
Location	Merdeka 118, Kuala Lumpur
Levels	Lobby at Level 75; guest rooms from Level 100+
Facilities	🏊 Pool 💆 Spa 🏋️ Fitness Center 🔥 Sauna / Steam (in changing rooms) 🏢 Event & Meeting Spaces
Dining	• Park Lounge • Merdeka Grill • Cacao Mixology & Chocolate
Access & Transport	Drop-off via Jalan Hang Jebat, Entrance / Pintu Masuk C; future Merdeka MRT (Kajang Line) right outside
Overall BolehMiles Rating	Boleh / Macam Boleh / Tak Boleh

After much anticipation, Park Hyatt Kuala Lumpur at Merdeka 118 finally opened its doors last weekend. I booked a room for the opening weekend and hosted a BolehMiles meetup over high tea to celebrate.

Park Hyatt Kuala Lumpur sits high above the city on the top floors of Merdeka 118, the second tallest building in the world. The lobby is at Level 75, while guest rooms start from Level 100.

To give you a perspective of how tall the hotel is: Remember paying for tickets to go up KL Tower and the Petronas Twin Towers? Here, your hotel room is already higher than both towers. Now it’s more like, “Eh, where is Petronas Twin Tower? Oh, DOWN there.”

The Booking

Since I was hosting the BolehMiles meetup on opening weekend and wanted members to visit the room, I had my eyes on the Park Suite.

I booked the lowest-priced room, 1 King Bed, at RM1,397 (RM1,509 after tax), hoping for a complimentary upgrade to Park Suite by utilising World of Hyatt Globalist benefit.

As I’ve highlighted in our Hotel Loyalty Program guide, upgrades are always subject to availability. I didn’t get the Park Suite as they were fully booked during opening weekend, but grateful to be upgraded to a King Bed Corner Room instead.

Location

You won’t need a GPS. Your eyes can spot the tallest building in Southeast Asia from anywhere in KL. But just in case you’re wondering where the entrance is, head to Jalan Hang Jebat and drive in through Entrance / Pintu Masuk C.

The Merdeka MRT station on the Kajang Line is also right outside the building (near Exit B), in case you want to come by MRT.

One downside of Park Hyatt Kuala Lumpur is its location. At the moment, there isn’t much around since the mall has yet to open. The nearest lively spot is Jalan Petaling, which you can walk to, although it means jaywalking across Jalan Hang Jebat, or drive over to Jalan Petaling, where parking can be a challenge. This should improve once the mall is open.

Arrival

I was greeted by a hotel staff at the main entrance, who guided me up the escalator to the lift lobby located on Level 2.

Check-in

The check-in lobby sits on Level 75, alongside the hotel’s three dining venues: Park Lounge, Merdeka Grill, and Cacao Mixology & Chocolate. I managed to get my keys as early as 10:30 AM, and the staff even offered a guided introduction to the room and the hotel. I thought, “why not?”

There is a separate stack of lift at level 75 to get up to the hotel at level 98 and above, skipping the floors in between which will be used for other tenants.

The lift is fully operated using touch screen, but during my stay, the UI was often “lagged out” and it seems unclear if I manage to summon a lift every time.

During my stay, there was an incident where I couldn’t reach my floor as the passenger lift stopped functioning due to UI issues. The staff promptly escorted me back to my room using the service lift.

Hopefully this was just a teething issue as the hotel is still new and ironing things out.

The Room

The King Corner room I stayed in was about 60 square meters, or roughly 600+ square feet. That is about the size of base suites at other 5-star hotels in KL such as The Renaissance and Sofitel Damansara.

The bathroom was well equipped with two sinks, the standard “his-and-hers” setup you’d expect in an atas hotel.

Facilities

The swimming pool was impressive and elegant, and it was a pleasure to just lounge by the poolside while taking in the skyline views.

The gym was well equipped, with treadmills that let you burn off calories while enjoying the skyline.

Breakfast

Breakfast was a mix of ala-carte local dishes and eggs selection you could order as many as you like, along with a buffet spread of pastries and desserts to help yourself to.

The ala-carte dishes were on point, especially the freshly prepared Nasi Lemak. It was a refreshing experience to be served freshly prepared dishes, rather than scooping buffet food onto your own plate like at most other hotels.

Spa And Wellness

A hidden gem of the hotel is the salt and sauna room, where you can enjoy the heat while overlooking the skyline through glass walls, especially nice on rainy days. Having a sauna with a view like this is truly a rare find in Asia.

Service

The hotel staff were all warm and helpful, even giving me a personal tour of the hotel.

At the Park Lounge restaurant, the afternoon tea service was a little slow during our BolehMiles meetup.

At breakfast the next day, the registration counter was left unattended for quite a while, which is probably just teething issues on their second day of new hotel opening.

That said, the overall hospitality was excellent. Shoutout to the team – Sean, Jonah, and Dalvin.

Value Analysis

Should you splurge for a staycation at Park Hyatt KL?

To benchmark, here are the starting prices for 5-star hotels in KL on a typical weekday. I’ve also added MBS and Swisshotel in Singapore for the sake of comparison.

Hotel	Starting Price
Park Hyatt Kuala Lumpur	RM1500+
St. Regis Kuala Lumpur	RM1300+
W Kuala Lumpur	RM1200+
Banyan Tree Kuala Lumpur	RM950+
Mandarin Oriental Kuala Lumpur	RM700+
Ritz-Carlton Kuala Lumpur	RM600+
Marina Bay Sands, Singapore	RM3300+
Swissôtel The Stamford, Singapore	RM1400+

Park Hyatt KL is currently a Category 5 redemption at 20,000 Hyatt Points (standard, non-peak). As of Aug 2025, Hyatt Points are priced at around RM8.80 CPP on Points.com. That means buying 20,000 points and redeeming straight away would cost RM0.088 x 20,000 = RM1,760 which is slightly higher than the cash rate for the room. Still, if you’ve got Hyatt Points stashed from past stays, it’s about fair value and won’t hurt to redeem.

Conclusion

Park Hyatt Kuala Lumpur is a welcome addition to the luxury hotel scene in KL and Asia, perched high above the city with views no other hotels in the city can match.

At RM1500+ a night, it’s a splurge best reserved for special occasions with your loved ones.

That’s all for this review. If you haven’t already, join our Telegram to stay updated with more travel content like this.

Until next time.